Let’s make running your business feel a little
less like work.
Services
Your People
Just enough HR.
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We all know we’re supposed to have them, yet creating job descriptions can be a heavy lift, especially when it feels like you needed them to be finished…yesterday.
But job descriptions are invaluable. They help employers and employees establish clear expectations and boundaries, forming the foundation for a successful working relationship (and preventing uncomfortable career conversations down the line). Even if you’re working solo, writing your own job description can provide insights into your own relationship with your work and goals.
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An employee handbook is crucial for defining and communicating your company’s culture, and is an essential component of the foundation of your business.
Whether you inherited one from a previous workplace, or found a template online, your employee handbook likely hasn’t left the file drawer since you printed it out and neatly tucked it into a binder (no judgment!). Let’s work together to document and describe your actual business operations, and use that information to create an active, relevant how-to manual that you can reference whenever policy questions come up–or when you find yourself navigating a tricky employee issue.
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A system of regular check-ins and performance reviews is a proven way to retain valuable employees and foster their growth; however, this process can sometimes feel superficial, inconsistent, time-consuming, or even stress-inducing for everyone involved!
The good news is that with a bit of careful planning, it is possible to establish a cadence and process that works for you AND helps your team build the knowledge, skills, and tools they need to do their best work and tackle new challenges as they arise.
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Let’s work together to document the essential information, tools, and institutional knowledge every new employee needs to know, and then choose a format that makes the information easy to use whenever someone new joins your team.
Any time you implement or refine a system or process, or incorporate new software, your employees will benefit from a thoughtful and intentional training plan that supports their success.
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We don’t often pause to consider why we use certain communication tools in our business, whether it’s email, Slack, texting, or messaging apps. Often, we mimic what we’ve done in other workplaces or we just operate out of habit.
Let’s take a step back to analyze your current communication systems, identify what works and what doesn’t, and develop a plan that’s meaningful and effective for you and your team.
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If you use forms to collect information from patients or clients, or if you share written content on your website or via printed materials, you’ll want to make sure these documents are branded, consistent, inclusive, and user-friendly.
We’ll review and update your current content and set up templates for creating new documents in the future, ensuring a professional and cohesive presentation.
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Chaotic file management is like a pebble in your shoe: although it seems like it shouldn’t be a big deal, it can cause a disproportionate level of annoyance to your workflow.
Not only will we create a customized file management system tailored to your needs and work style, I will actually sit down and organize your existing files into their new, orderly homes. Find what you need, when you need it, and feel confident knowing you'll have a system in place that you can rely on as your business grows.
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Streamlining and systematizing repetitive processes in your business is crucial for consistency and efficiency. When it’s easy for your team to carry out key processes correctly every time, you’ll minimize confusion and maximize employee success.
Whether it’s handling phone calls, opening/closing procedures, or new client intake, if a process happens more than once and needs to be done right every time, we’ll capture the necessary information, turn it into a routine, and create a comprehensive training plan to bring everyone up to speed.
Your Office
Get your sh*t together.
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Did you bring home a new, exciting idea from a conference? Have you worked with a consultant to dream big about the future of your business? Found something inspirational in an advice book that you want to try? Awesome! Having trouble figuring out how to make the time to implement new initiatives while keeping your business running and balancing your personal life? That’s less awesome.
Let me be an extra set of hands to help you accelerate progress on bringing these new ideas to life.
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Do you have a backlog of writing projects like employee bios, white papers, web copy, or client education materials? I’m here to help with outlining, editing, or even drafting text while keeping the tone and language consistent with your personal style or brand voice.
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Whether you want to start using Slack instead of email, try a new task manager, or experiment with scheduling tools, I can step in as a temporary project manager to support you during the transition. Software tools promise ease and efficiency, but those outcomes depend on thoughtful and thorough implementation, which takes time and careful planning.
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Ready to plan the future of your business? Looking to clarify your mission, vision, and values? Overwhelmed by a long to-do list that makes it hard to know where to start? Strategic planning keeps you focused on core objectives by quieting the noise of distractions and side quests. Let's prioritize, clarify, plan, and set goals you can actually accomplish.
Your Ideas
Level up.
Your Time
Stop taking work home.
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When was the last time you thought about how to structure your workday? Do you know when you do your best work? What about balancing deep work with the daily grind? Let’s dive into your schedule and create some flexible routines that will help you to work efficiently while still making room for spontaneity and unexpected curve balls.
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How does information flow within your business? Do you set clear goals for employees and empower them with the tools they need to achieve those goals? How are decisions made and communicated? Let’s dig into your current processes, evaluate their strengths and weaknesses, and develop strategies to boost the effectiveness of your internal operations.
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Holding yourself and others accountable is one of the most challenging parts about running a business, and many seemingly slick solutions often fall short of the mark. True accountability requires consistent effort, clear expectations, and effective tools.
Let’s review your current strategies, discuss your successes and challenges, and tailor a solution to meet your needs. We’ll also lay the groundwork for a culture of accountability by promoting transparency, encouraging open communication, and providing constructive feedback.
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Do you ever wonder when the work part of work is supposed to happen when it feels like all you do is sit in meetings? Let me help you audit and rightsize your meeting calendar. Once we’ve dialed that in, we’ll practice effective facilitation techniques (fair warning: this could involve role-playing!) to make sure you and your team are ready to hit the ground running.